How to Update Google Chrome on Elo Android GMS-Enabled Devices

Audience: Public / Elo Customers, IT Administrators & Field Technicians

Article Type: Application Maintenance & Troubleshooting Guide

Customers operating web-based applications, Progressive Web Apps (PWAs), or cloud kiosks on Elo Android Google Mobile Services (GMS) enabled devices may occasionally experience rendering errors, modern JavaScript incompatibilities, or playback issues. These problems are frequently resolved by updating the Google Chrome browser and Android System WebView to the latest versions via the Google Play Store.

Step-by-Step Update Procedure

1. Open Device Control Panel: Access the on-device Android Control Panel.

   Reference Guide: How to Access the Android Device Control Panel
2. Tap on Apps, then select Google Play Store.

3. Verify Google Account: Elo GMS devices ship enabled with Google services. If the device was recently factory reset, sign in with an authorized Google Account.

   Reference Guide: How to Add a GMS Device to a Google Account or Android Enterprise
4. Tap your Google Profile / Account Icon in the top right-hand corner of the Play Store interface.
5. Select Manage apps & device.
6. Under the Overview tab, tap Updates available (or See details).
7. Locate Google Chrome (and Android System WebView) in the list and tap the Update button next to each app, or select the green Update all button.