This article provides a list of EloView 3 Support Articles

Below is a table of contents which lists links to EloView Support Articles. 

Table of Contents

Device Control Panel
•    How to Access the Device Control Panel on EloView Devices
•    EloView Device Control Panel Password Restricted Access
•    How to Find a Device’s Control Panel Password in EloView
•    Default Control Panel Password for Elo Android Devices
•    Invalid Device Control Panel Password
•    How to Perform an Enterprise Reset from the Device Control Panel     

EloView Account Setup
•    EloView Setup and Functionality Documentation
•    EloView Account Setup     
•    Setup an EloView Account (New Customers Only)
•    Setup an EloView Sub Account
•    EloView Account Level Multi-Factor Authentication (MFA) Enabling/Disabling

Security Roles
•    Available User Roles in EloView
•    SAML Configuration in EloView
•    SAML Protocol (Microsoft)
•    How to use Single Sign-On or SAML in EloView
•    Adding SAML Users with Specific Roles in EloView
•    Assigning a Specific EloView Role to SAML User Base

EloView Security Permissions    
•    Security Permissions that are Manageable in EloView
•    EloView Permission Definitions Document
•    Permissions Required for EloView Content Pinning Feature

User Setup
•    Inviting a User to an EloView Account
•    How to Delete a User Account

Default Account Settings    
•    Access or Change Default Account Settings in EloView

Device Settings Managed by EloView
•    Device Settings that can be Managed via EloView    

Device Registration (EloView Web Portal)
•    How to Add Additional Devices to EloView Subscription
•    Multiple Device Registration (Using a Device List)

Device Registration (Manually from Device)
•    Manually Register Elo Device without Accessing EloView     

Device Deletion    
•    Deleting Devices From EloView Portal
•    Removing an EloView Device that is Already Registered in Someone Else's Account
•    Deleting a Group of Devices (Using a Saved Group)

Device Groups
•    Create a Device Group
•    Using Device Groups in EloView
•    Default App by Group & Device Grouping in EloView
•    How to Create a Device Group (for Devices Deploying Survey App) in EloView
•    How to Upload/Deploy a Survey App to a Device Group in EloView
•    How to Establish User Credentials for Survey Device Group in EloView

Device Filtering    
•    EloView Filters
•    Using Device Filters in EloView
•    Create Filtered Content in EloView
•    View All Devices/Groups/Filters In EloView
•    EloView: Scheduled Content Enhancement (Filters)

Filter Profiles
•    Using Filter Profiles in EloView
•    How to Create a Filter Profile in EloView     

Content Uploads (App Library)
•    Uploading Content to EloView in the App Library
•    How to Setup a Website or Web Application in EloView
•    Adding Media Files in EloView (Zip, MP4, Etc..)
•    How to Configure an Attract Loop in EloView?
•    How to Add a Content Bundle in EloView
•    Download Content to App Library in ELoView

Content Deployment
•    How to publish content to a Single Device
•    Publishing Content System-Wide (All Devices) and Establishing a Default Application
•    Publishing Content to a Filtered List of Devices

Scheduled Content
•    Creating a Content Deployment Schedule
•    Scheduling Content to be Deployed at a Certain Time or Day
•    Edit Content Schedule in EloView
•    Finding the Content Deployment Schedule
•    Displaying the Content Schedule for a Device
•    Scheduled Content Enhancement (Filters)
•    Scheduled Content to Run Constantly
•    Delayed Content Deployment

Content Deployment Status
•    Checking Progress on Content Deployment in Activity Area
•    Checking Content Deployment Status in the Devices Area
•    Checking Deployment Status in the Content Area

Application Update Delivery Process
•    Update/Add an Android App (APK)    

Sideloading Apps    
•    Preparing USB Thumb Drive
•    Enabling AutoPlay Settings
•    Manually Installing Android App (APK)

Whitelisting Content
•    Whitelist/Whitelisting in EloView
•    Whitelisting Applications / Websites    

Android Navigation Bar
•    Android Navigation Bar in EloView Explained
•    Android Navigation Bar Defined
•    Enable Android Navigation Bar in EloView
•    Customize Android Navigation Bar in EloView
•    Troubleshooting Android Navigation Bar in EloView

Interactive Overlay
•    The Interactive Overlay in EloView    
•    Interactive Overlay Button in EloView
•    Enabling the Interactive Overlay in EloView
•    Enabling Both the Android Navigation Bar and Interactive Overlay in EloView

Android Home Mode
•    EloView Android Home Mode
•    Enable EloView Mode from Android Home

Device Port Locking
•    EloView Device Port Locking Explained
•    Reason to use Device Port Locking in EloView
•    Lock USB Ports on Device in EloView     

Device Report
•    Retrieve a Device Report in EloView
•    EloView Connected Devices Report
•    Contents of Device Reports

Device Screenshot
•    EloView Device Screenshot
•    How to View the Device Screenshot in EloView

Remote Device Access Using TeamViewer (Manual)
•    How to Remotely Access & Manage EloView Devices Using TeamViewer (manual)     

Remote Network Configuration and Setup
•    EloView - Downloading Network Configuration Template
•    EloView - Importing Network Configuration Settings

EloView Dashboard
•    EloView Dashboard

Showing/Hiding Elo Applications
•    Show or Hide Default Elo Applications in EloView

Default Elo Applications
•    Show or Hide Default Elo Applications in EloView
•    Pre-Installed and Default Applications on Elo's Android Devices

Device Logs
•    Remotely Accessing EloView Device Logs
•    EloView Device Logs Defined
•    How to Review Logs Downloaded from EloView
•    How to Adjust Device Log Size from Within EloView

Enterprise Reset  / Factory Reset
•    Perform Enterprise Reset in EloView
•    How to Perform an Enterprise Reset from the Device Control Panel
•    EloView Reset Exception Feature
•    Reset Devices to Factory settings (On Device)
•    Manual Factory Data Reset (On Device)

Reboot Timer
•    EloView - Reboot Timer/Watchdog Timer Explained
•    How to Configure a Reboot Timer in EloView

User Activity Monitoring
•    Monitor User Activity in EloView
•    Actions Reported In EloView Activity Logs

EloView Sub Accounts
•    EloView Sub-Account Usage
•    Setup an EloView Sub Account
•    EloTV: How to Setup EloView Sub Accounts

Device Software Updates    
•    Update Device EloView Firmware Version
•    Updating EloView Firmware Version Without Connecting to a Network (offline)