Deploying VMware Workspace ONE (AirWatch) via EloView 3

Audience: Public / Elo Customers, IT Administrators & Integrators

Article Type: Deployment & MDM Integration Guide

This guide outlines the procedure for staging and deploying VMware Workspace ONE (formerly AirWatch) MDM agent software to Elo Android devices using EloView® 3.

Prerequisites

• Elo Android devices must be powered on, network-connected (online), and claimed/provisioned within your EloView account.
• Devices must be updated to the latest available Over-the-Air (OTA) firmware version. Refer to the EloView Support Portal for device onboarding and OTA management steps.
• Access to your organization's Customer Connect / VMware Portal to download the necessary Android APK packages.

Deployment Procedure

Step 1: Obtain Required AirWatch APK Packages

AirWatch integration on EloView-enabled Android devices requires two primary packages:

1. AirWatch Agent APK (Intelligent Hub)
2. AirWatch Platform OEM Service App APK (Service plugin for Elo/OEM integration)

Note: Package filenames and versions may vary depending on your VMware Workspace ONE console release.

Step 2: Upload Files & Create an EloView App Bundle

1. Log into the EloView Portal and upload all individual AirWatch APK files to the Contents (App Library) repository.
2. Click the uploaded AirWatch Agent application in your Contents library and ensure the "Show on App Page" checkbox is checked.
3. Create a new App Bundle:
   • Set the AirWatch Agent APK as the Foreground App (configured to RUN).
   • Add the OEM Service APK as a Background App (configured to RUN).

Step 3: Deploy Bundle to Devices / Groups

1. From the EloView Contents navigation, drag and drop the newly created AirWatch App Bundle onto your target device(s) or device group(s).
2. EloView will automatically download, silently install, and invoke each application package on the target hardware.
3. Once installation finishes, the device will display the "Welcome to AirWatch / Workspace ONE Intelligent Hub" enrollment screen.

Step 4: Device Enrollment & Management

Complete the on-screen enrollment steps provided by your Workspace ONE/AirWatch administrator (server URL, Group ID, and user credentials or QR code). Once enrolled, your Elo Android hardware can be managed and monitored through Workspace ONE and EloView.