This article outlines the network configuration and whitelisting required to ensure full communication between EloView 3 and managed devices.
Required Domains to Whitelist
The following EloView domains must be whitelisted to enable essential cloud-to-device communication:
| Purpose | Domain |
|---|---|
| Core services | io.eloview.com |
| Portal access | manage.eloview.com |
| Content download | content.eloview.com |
| Device log uploads | device.eloview.com |
| Device status queries | dsq.eloview.com |
Additional IP Whitelisting
Armor Hosts
-
74.120.218.143 -
74.120.218.144
Cloudflare CDN (Content Delivery Network)
⚠️ Note: These IP addresses are dynamic and may change. It is strongly recommended to whitelist the domains listed above instead of individual IPs to avoid service interruptions.
IPv4:
-
104.16.64.227 -
104.16.61.227 -
104.16.62.227 -
104.16.63.227 -
104.16.60.227
IPv6:
-
2606:4700::6810:3fe3 -
2606:4700::6810:3ee3 -
2606:4700::6810:3ce3 -
2606:4700::6810:40e3 -
2606:4700::6810:3de3
Port Requirements
-
Port 443 (HTTPS): Full access to all EloView domains (
*.eloview.com) is required. -
Port 123 (NTP): Required for time synchronization via
2.android.pool.ntp.org.
Additional Notes
-
EloView-enabled Android devices use WebSocket (WSS) for secure, persistent communication with the EloView cloud.
-
WebSocket sessions are initiated by the device.
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article