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What to do I do when I boot my Enterprise Android I-Series or Backpack and it has a lock screen in the top left corner?

This article explains what to do when the Android Wizard Shows Lock Screen in EloView

See below information on what to do if an Android Wizard shows a lock screen on the device.

If your Android device resembles the image below. This indicates that the device FPR ( Factory Reset Protection) option has been enabled.

To gain access to your device, you will need to enter the gmail address or phone number that is linked to your device.

Please report any broken links by emailing elo.support@zebra.com and include a link to the knowledge article