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Welcome to Elo Support

Drivers, Product Info, Technical Answers and more.

What are the changes between EloView 3.46.50 and 4.44.82+a (Android 8.1 AOSP) and how do they impact device experience? (EV3)

This article explains the changes between EloView 3.46.50 and 4.44.82+a (Android 8.1 AOSP) and how they impact device experience.

Since the release of Android 8.1 AOSP for Android 7.1.2-based devices, there has been some confusion on exactly what functionality is lost as the Android 8.1 AOSP version is based on the Khaki EloView release (Sep 2019) and not the latest EloView release, K1 (Dec 2019). For more on this, click here to read the Knowledge Base article.

Below you will find a spreadsheet which references each EVR that is not present in Android 8.1 AOSP (currently 4.44.82+a).

In summary, if a device is running the latest EloView build, K1 - 3.46.50, and the device is then updated to the optional Android 8.1 release, Khaki - 4.44.82+a, the following fixes/enhancements will not be available on the device.
 

Issue Type Issue key Summary
Escalation EVR-2779 Webapp Training Videos Are Not Supported
Customer Bug EVR-2757 Random Disconnects/Reconnects
Customer Bug EVR-2754 Default Content Still Playing Over Scheduled Content
Customer Bug EVR-2738 Web App will not launch until an Enterprise Reset is initiated
Customer Bug EVR-2735 Web app constantly reloading
Customer Bug EVR-2731 When adding devices to a group, content is not pushed to all devices (Package installation failure EPIPE)
Customer Bug EVR-2723 "Schedule Launch Failure" When Using Scheduled Content  (Package installation failure EPIPE)
Customer Bug EVR-2724 "Schedule Not Whitelisted" When Using Scheduled Content
Improvement EVR-2697 Display device MAC Address on device details page
Bug EVR-2696 "Remote Control" function does not work after switching back to EloView mode from Android Home mode
Improvement EVR-2692 "Home" button on navigation bar does not work
Customer Bug EVR-2641 When selecting "New Customer" during checkout, page is redirected to homepage
Customer Requested Feature EVR-2593 Toggle Switch to Enable/Disable Pinch and Zoom
Customer Requested Feature EVR-2275 EloView Update Size
Improvement EVR-2233 User Experience Improvements on Device Side

Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article