This article explains how to update device EloView firmware version.
EloView makes it easy to remotely and silently apply software updates when necessary to optimize device performance, resolve known issues, apply security patches, and add new functionality. Choose to apply the most current update or pick a specific version your company has internally-tested and approved as ready to release. Force devices to update immediately or schedule them to update during a more appropriate time.
Updating the Device Software
1. Login to the EloView website – https://manage.eloview.com
2. In the “Devices” section, select the appropriate device
Updating to the Most Current Version
3. Click on the Software tab
4. Click the Software Update Available link
5. Click Yes
Updating to a Specific Version
6. Click the “Settings” icon next to the Software Check for Updates or Update Available links
7. Select the EloView version to install
8. Select when the update should be applied (Day, Hour, Minute)
9. If the update files are stored on your own server (internet or intranet), check the “Enable Custom URL Path” setting and specify the path.
10. Click the Confirm button when ready
11. Click the Yes button to confirm
12. The EloView software update can also be accomplished at the Account, Group, or Filter levels.
To update EloView system-side (all devices), go to the “Settings” section of the “Account Settings” area
To update EloView for a specific group, go to the “Settings” section of the group
To update EloView for a specific filter, go to the “Settings” section of the filter
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article