This article describes how to view all Devices/Groups/Filters In EloView 3 (EV3).
A recent EloView 3 update has affected our ability to see all devices, groups, and filters when there are several in a list - it only shows some at a time.
Some changes in our most recent EloView release affect how devices and groups are populated in your browser. Rather than loading all groups and devices, a limited number are present upon login with efforts to improve the overall speed.
To load all your groups, you will need to scroll to the bottom of the list multiple times to trigger the portal to deliver more group/device/filter names.
The team continues to review for future enhancements.
Please review attached video to see how the scroll option shows additional information for Devices, Groups, and Filters.
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article