Skip to main content
Products
Mobile Computers Monitors POS Terminals Touchscreen Computers Open Frame Touchscreens Touchscreen Signage Medical-Grade Touchscreens Touchscreen Components Touchscreen Display Modules Accessories EloView® Elo Pay
Explore all products Explore custom products
Solutions
All Solutions Essentials for Android Point-of-Sale Self-Service Retail Restaurant/QSR Grocery Healthcare Gaming Touchscreen Signage Corporate Industry 4.0 Embedded OEM Solutions
Explore all solutions Get in touch
Services
EloCare℠ OS 360 Advance Unit Replacement Accidental Damage Protection Extended Warranty On-Site Exchange Out of Warranty Battery Replacement Professional Services
Check warranty status Return and Repair Policy
Support
Help Center Knowledge Base Submit a Ticket RMA Portal
Browse Support Open a Ticket
New Ticket How to Buy
English (United States)
Deutsch Español Español (Latinoamérica) Français Italiano 日本語 한국어 Nederlands Polski Português Русский Türkçe 简体中文
Products
Mobile Computers Monitors POS Terminals Touchscreen Computers Open Frame Touchscreens Touchscreen Signage Medical-Grade Touchscreens Touchscreen Components Accessories EloView® Explore all products
Solutions
All Solutions Essentials for Android Point-of-Sale Self-Service Retail Restaurant/QSR Grocery Healthcare Gaming Touchscreen Signage Explore all solutions
Services
EloCare℠ OS 360 Advance Unit Replacement Extended Warranty On-Site Exchange Out of Warranty Check warranty status
Support
Help Center Knowledge Base Submit a Ticket RMA Portal
For ZEBRA mobile computers, scanners, printers, and RFID products visit the Zebra Support page.
Attention: Seeing "Access Blocked" on EloView 3? EloView 3 has reached EOL. Click here for more information

Search

Welcome to Elo Support

Drivers, Product Info, Technical Answers and more.

How do I import the EloView 3 (EV3) Network Configuration CSV from the device, not the portal?

How to Import the EloView 3 Network Configuration CSV via USB on the Device

Audience: Public / Elo Customers, Field Technicians & Integrators

Article Type: Network Setup & On-Device Configuration Guide

This article provides instructions for importing an EloView® 3 Network Configuration CSV directly at the local device level using a USB flash drive, enabling offline or on-site network provisioning without cloud portal connectivity.

ℹ Deploying from the Cloud Portal: If you prefer to push network settings remotely from the web console instead of applying them on the device, see: How to Deploy Network Configuration CSV from the EloView Portal.

USB Drive Setup & File Structure Requirements

Download the latest Network Configuration template from the EloView 3 Portal (under Device > Settings). Format a USB flash drive (FAT32) and save the configuration file using the exact directory structure below:

⚠️ Required File Path on USB Drive:
EloViewApp/NetworkConfiguration.csv

(The folder name EloViewApp and file name NetworkConfiguration.csv are case-sensitive. The device will only process the file if placed exactly in this subfolder.)

Step-by-Step On-Device Import Procedure

  1. Unlock Device Control Panel: On the Elo device, press the physical Home + Power buttons simultaneously to unlock the screen and open the EloView Control Panel.
  2. Navigate to Network: Tap the Network tab in the navigation menu.
  3. Connect USB Drive: Insert the prepared USB flash drive containing EloViewApp/NetworkConfiguration.csv into an available USB port on the Elo device.
  4. Execute Import: Tap the SET FROM USB button. The device will read the template, apply the network parameters (Wi-Fi SSID, security credentials, static IP/DNS, or proxy settings), and reinitialize the network interface.
✔ Complete: The network settings are applied to the device and active immediately.

Please report any broken links by emailing elo.support@zebra.com and include a link to the knowledge article