This article explains how to potentially resolve the "Content failed to load" error in EloView 3

Some customers have reported a “Content Failed to Load” error on devices that were previously working with no issues. See below for a possible fix:

1.    Go into your EloView account and find the device that is having the error.
2.    Uninstall the App via the Trashcan – for help, see Knowledge Article HERE
3.    Perform an Enterprise Reset – for help, see Knowledge Article HERE
4.    Redeploy the App