This article explains exceeding listed environmental specifications on Elo products

Occasionally we receive inquiries concerning what happens when you use an Elo product outside of the listed specifications. For example in extreme cold, heat, water, salt, or direct sunlight. Please refer to below information.

Every Elo product has been tested and verified to operate correctly under the listed environmental temperature and humidity specifications. Specifications for each Elo product is listed on their individual product spec page on the Elo website: www.elotouch.com

Direct Sunlight and Heat

• Direct sunlight can cause the LCD pixels to liquify which turns the screen black. See our Knowledge Article HERE.
• The sun's UV rays can damage the LCD and other components.
• Excessive heat caused by direct sunlight can also damage other internal electronic components and shorten the life of the product and/or cause it to become unresponsive.

Cold

• Temperatures that fall below the stated specs can cause the touch to become sluggish and unresponsive. 
• Extreme cold conditions may freeze the LCD pixels causing the video to not work properly.
• Temperatures that toggle from extreme cold and then reheating may cause condensation to build up on electronic components which can damage them and shorten the life of the product. 
• In some cases, shorting of electronic components may cause electrical sparks and possibly fire.

Salt and Water

• Salt and water are conductive and will quickly corrode electronic components and may cause them to short out and fail.
• In some cases, shorting of electronic components may cause electrical sparks and possibly fire.

Best Advice

• Always adhere to the listed specifications for the product and if being used in an environment where the specs will be exceeded then you should pursue a custom product to suit your needs.
• Contact Elo Sales to inquire about Custom Products: https://www.elotouch.com/how-to-buy