How to Update Firmware on an Elo I-Series 4 Device in Android Home Mode
Important:
Before proceeding, please review our Android OS360 Update FAQ for important information regarding firmware and Android OS updates.
Before proceeding, please review our Android OS360 Update FAQ for important information regarding firmware and Android OS updates.
Elo I-Series 4 Android devices support two operational modes: EloView Mode and Android Home Mode.
Assuming the device has an active OS360 subscription, firmware updates can be installed directly from the device while operating in Android Home Mode by following the steps below.
Update Procedure
1. Select Settings to open the Android Settings menu.
2. Scroll to the bottom of the settings list and select System.
3. Select Advanced.
4. Select System Updates.
5. Tap Check and Update Device.
6. The device will connect to the internet, check for any available firmware updates, and automatically install a newer version if one is available.
Important:
For help upgrading from Android 10 to Android 12 on supported devices, see our knowledge article: How can I upgrade an Elo Android device from Android 10 to Android 12?
For help upgrading from Android 10 to Android 12 on supported devices, see our knowledge article: How can I upgrade an Elo Android device from Android 10 to Android 12?
Note:
Firmware download and installation times may vary depending on internet speed and update size. During the update process, the device may reboot multiple times.
Firmware download and installation times may vary depending on internet speed and update size. During the update process, the device may reboot multiple times.
Warning:
Do not disconnect power or interrupt the update process while firmware is being installed. Interrupting the update could result in device instability or firmware corruption.
Do not disconnect power or interrupt the update process while firmware is being installed. Interrupting the update could result in device instability or firmware corruption.
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article