This article explains how to obtain device logs when not using EloView on an Android 10 device
See steps below for how to enable logs outside of EloView mode.
1. Navigate to the Android Settings program
2. Scroll down and select Elo settings
3. Enable Elo Logging
2. Scroll down and select Elo settings
3. Enable Elo Logging
Using the Files program or an alternative file manager program you will have access to the device logs
Location: 10in-I-Series-4 (Device Type) Elo-logs Logs
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