Skip to main content

Elo - Technical Support Help Center home page

Products

Mobile Computers Monitors POS Terminals Touchscreen Computers Open Frame Touchscreens Touchscreen Signage Medical-Grade Touchscreens Touchscreen Components Touchscreen Display Modules Accessories EloView^® Elo Pay

Explore all products Explore custom products

Solutions

All Solutions Essentials for Android Point-of-Sale Self-Service Retail Restaurant/QSR Grocery Healthcare Gaming Touchscreen Signage Corporate Industry 4.0 Embedded OEM Solutions

Explore all solutions Get in touch

Services

EloCare℠ OS 360 Advance Unit Replacement Accidental Damage Protection Extended Warranty On-Site Exchange Out of Warranty Battery Replacement Professional Services

Check warranty status Return and Repair Policy

Support

Help Center Knowledge Base Submit a Ticket Services Portal

Browse Support Open a Ticket

New Ticket How to Buy

Products

Mobile Computers Monitors POS Terminals Touchscreen Computers Open Frame Touchscreens Touchscreen Signage Medical-Grade Touchscreens Touchscreen Components Accessories EloView^® Explore all products

Solutions

All Solutions Essentials for Android Point-of-Sale Self-Service Retail Restaurant/QSR Grocery Healthcare Gaming Touchscreen Signage Explore all solutions

Services

EloCare℠ OS 360 Advance Unit Replacement Extended Warranty On-Site Exchange Out of Warranty Check warranty status

Support

Help Center Knowledge Base Submit a Ticket Services Portal

Search

Welcome to Elo Support

Drivers, Product Info, Technical Answers and more.

Elo - Technical Support
EloView
Contact EloView Support

Contact EloView Support

How do I contact the EloView / Elo Support Team?
Where can I find the Software Bug Reporting Form?
Where can I find the Software Feature Request Form?

Still Need Help? Contact Us.

US & Canada: +1-844-435-6832
Support Form

EMEA: +32 16 930 136
Support Form

China: +86 21-3329-1387
SupportCHN@elotouch.com

Taiwan: +886 2-5594-1723
SupportTWN@elotouch.com

Japan: +81 3-5464-5835
TPSTech@tps-support.com

Southeast Asia/Australasia: +65 3138 6379
SupportSEA@elotouch.com

LATAM Argentina: +54 11 4787 9172
Support Form

LATAM Mexico: +55 8526-8244
Support Form

LATAM Brazil: +55 (11) 91010-0920
Support Form

Customer Feedback Form:Online Form

US & Canada: +1-800-557-1458
customercare@elotouch.com

EMEA: +32 16 930 136
customercare.eu@elotouch.com

China: +86 40-0619-0616
customercare.cn@elotouch.com

Taiwan: +886 2-5594-1252
customercare.tw@elotouch.com

Japan: +81 45-478-2161
customercare.jp@elotouch.com

Southeast Asia/Australasia: +65 3129 8027
customercare.sea@elotouch.com

Argentina: +54 11 4785 9129
customercare.arg@elotouch.com

Mexico: +55 8526-8244
customercare.mex@elotouch.com

Brazil: +55 11 4227-7000
customercare.bra@elotouch.com

Still Need Help? Contact Us.

US & Canada:

EMEA:

China:

Taiwan:

Japan:

Southeast Asia/Australasia:

LATAM Argentina:

LATAM Mexico:

LATAM Brazil:

+1-844-435-6832

+32 16 930 136

+86 21-3329-1387

+886 2-5594-1723

+81 3-5464-5835

+65 3138 6379

+54 11 4787 9172

+55 8526-8244

+55 (11) 91010-0920

SupportCHN@elotouch.com

SupportTWN@elotouch.com

TPSTech@tps-support.com

SupportSEA@elotouch.com

Customer Feedback Form:

US & Canada:

EMEA:

China:

Taiwan:

Japan:

Southeast Asia/Australasia:

Argentina:

Mexico:

Brazil:

Online Form

+1-800-557-1458

+32 16 930 136

+86 40-0619-0616

+886 2-5594-1252

+81 45-478-2161

+65 3129 8027

+54 11 4785 9129

+55 8526-8244

+55 11 4227-7000

placeholder

customercare@elotouch.com

customercare.eu@elotouch.com

customercare.cn@elotouch.com

customercare.tw@elotouch.com

customercare.jp@elotouch.com

customercare.sea@elotouch.com

customercare.arg@elotouch.com

customercare.mex@elotouch.com

customercare.bra@elotouch.com

Products

Mobile Computers
Monitors
POS Terminals
Touchscreen Computers
Open Frame Touchscreens
Touchscreen Signage
Medical Grade Touchscreens
Touchscreen Components
Touchscreen Display Modules
Accessories
EloView^®
Elo Pay
Custom Products

Solutions

Essentials for Android
Point of Sale
Self-Service
Retail
Restaurant/QSR
Grocery
Healthcare
Gaming
Touchscreen Signage
Corporate
Industry 4.0
Embedded OEM Solutions

About

Company
Team
News
Events
Careers
Environment
Quality
Customer Stories
How to Buy

Services

EloCare^℠
OS 360
Advance Unit Replacement
Accidental Damage Protection
Extended Warranty
On-Site Exchange
Out of Warranty
Battery Replacement
Professional Services

Support

Overview
Technical Support
Customer Care
Supplier Portal
Service & Repair
Downloads
Documentation
Warranty Information
Portal (E-Commerce)

Partners

Elo Elite Partner Program
Software & Hardware Partners
Elo ManRep Portal
Elo Distributor Portal

Better Touch, Better Business.

Contact Sales at Elo.

Go Elo Today

Call Us 1 (408) 597 8000

Email Us EloSales.NA@elotouch.com

Products +

Mobile Computers
Monitors
POS Terminals
Touchscreen Computers
Open Frame Touchscreens
Touchscreen Signage
Medical Grade Touchscreens
Touchscreen Components
Touchscreen Display Modules
Accessories
EloView^®
Elo Pay
Custom Products

Solutions +

Essentials for Android
Point of Sale
Self-Service
Retail
Restaurant/QSR
Grocery
Healthcare
Gaming
Touchscreen Signage
Corporate
Industry 4.0
Embedded OEM Solutions

About +

Company
Team
News
Events
Careers
Environment
Quality
Customer Stories
How to Buy

Services +

EloCare^℠
OS 360
Advance Unit Replacement
Accidental Damage Protection
Extended Warranty
On-Site Exchange
Out of Warranty
Battery Replacement
Professional Services

Support +

Overview
Technical Support
Customer Care
Supplier Portal
Service & Repair
Downloads
Documentation
Warranty Information
Portal (E-Commerce)

Partners +

Elo Elite Partner Program
Software & Hardware Partners
Elo ManRep Portal
Elo Distributor Portal

Better Touch, Better Business.

Contact Sales at Elo.

Go Elo Today

Call Us

1 (408) 597 8000

Email Us

EloSales.NA@elotouch.com

© 2025 Elo Touch Solutions, Inc. All rights reserved. | Privacy Policy Terms of Use Legal Cookie Settings |

© 2025 Elo Touch Solutions, Inc. All rights reserved.

Privacy Policy Terms of Use Legal Cookie Settings English (US)