How to Enable or Disable Organization-Level Multi-Factor Authentication (MFA) in EloView 3
Audience: Public / Elo Customers, Account Administrators & IT Security Teams
Article Type: Security Configuration & Account Administration Guide
EloView® 3 allows organization administrators to enforce Multi-Factor Authentication (MFA) across all user accounts within their tenant. Requiring MFA significantly strengthens portal access security against credential theft and unauthorized access for standard users and administrators alike.
🔐 Administrative Roles & Permissions:
- Users assigned the Admin role possess tenant-wide MFA configuration and credential reset permissions by default.
- Account administrators can selectively grant MFA management permissions to custom security roles as needed.
How to Configure Organization-Level MFA
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Sign in to the Portal: Log in as an Admin to the EloView Portal:
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Navigate to User Management: In the upper right-hand corner of any portal page, click Accounts and select Manage Users:
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Toggle Organization MFA Switch:
- To Enable: On the left side of the Manage Users page, toggle the Organization MFA Settings switch to Enabled.
- To Disable: Toggle the Organization MFA Settings switch back to Disabled.
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User Setup Experience: All account users (including administrators) will immediately be presented with the MFA Credentials setup modal upon their next portal login to scan the QR code and link an authenticator application:
Related Articles & Documentation
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