This article provides the process to update EloView 4 (EV4) devices firmware

EloView makes it easy to remotely and silently apply software updates when necessary to optimize device performance, resolve known issues, apply security patches, and add new functionality. Choose to apply the most current update or pick a specific version your company has internally-tested and approved as ready to release. Force devices to update immediately or schedule them to update during a more appropriate time. 

Updating the Device Software

1. Login to the EloView website - https://secure.eloview.com/



2. In the “Devices” section, select the appropriate device



3. With device selected click the Software tab



4. Under OS Update click Update Available

5. Click Yes

Updating to a Specific Version
6. Click the “Gear” icon next to the Software Check for Updates or Update Available links



7. Select the EloView version to install



8. Select when the update should be applied (Day, Hour, Minute)



9. If the update files are stored on your own server (internet or intranet), check the “Enable Custom URL Path” setting and specify the path.



10. Click the Confirm button when ready

11. Click the Yes button to confirm

12. The EloView software update can also be accomplished at the Account, Group, or Filter levels.

•  To update EloView system-side (all devices), go to the “Settings” section of the “Account Settings” area
•  To update EloView for a specific group, go to the “Settings” section of the group
•  To update EloView for a specific filter, go to the “Settings” section of the filter