How to Remotely Disable the Device Microphone in EloView 3

Audience: Public / Elo Customers, IT Administrators, Privacy Officers & Integrators

Article Type: Device Configuration, Privacy & Remote Management Guide

In privacy-sensitive, retail POS, or healthcare deployments, administrators may need to disable the integrated hardware microphone across managed Android endpoints.

This article details how to remotely disable the hardware microphone on devices enrolled in an EloView® 3 account (EloView Mode / Cloud Kiosk Mode).

Step-by-Step Microphone Configuration Procedure

1. Sign in to EloView: Log in to the cloud management console at https://manage.eloview.com.
2. Select Device: In the Devices list, select the target device (or group/account level if applying globally).
3. Open Settings: Navigate to the Settings tab.
4. Enable Editing: Click the Edit button in the upper right corner of the Settings pane.

5. Toggle Microphone Setting: Scroll down to the Microphone section and slide the toggle switch to the left (Disabled):

   

6. Save Changes: Click the Apply button to push the updated hardware policy to the device: