This article provides information about Sub Account migration into EloView 4

Sub Accounts are a great way to allow users to operate independently while sharing licenses from the main parent account. These Sub Accounts can be migrated from EloView 3 to EloView 4, ensuring continued independent operation within the new platform. If you are currently using Sub Accounts in your EloView 3 environment, please notify your Elo Support Representative prior to beginning any EloView 4 migration steps.

Important Steps Before Migrating Sub Accounts

1. Migrate the Parent Account First
Before migrating any Sub Accounts, you must first complete the migration of the parent (or primary) account. This is a crucial step, as Sub Accounts cannot be migrated without the parent account being successfully transitioned to EloView 4.

2. Verify Parent Account Migration
After ensuring that your parent account has been successfully migrated to EloView 4, you can proceed with migrating your Sub Accounts.

3. Request Assistance for Sub Account Migration
To begin the process of syncing and migrating your Sub Accounts, please contact your Elo Support representative. They will guide you through the necessary steps to complete the migration.

Need Assistance?
If you have any questions or need further assistance with the migration process, please reach out to your Elo Support representative. They are available to help ensure a smooth transition to EloView 4.