This article explains how to fix an Elo Android device that randomly reboots

See steps below for how to fix random rebooting on an Elo Android Device.

Please attempt a factory reset of the device via the Android bootloader. 

Below are instructions to reset our Android devices via Android bootloader.

Factory reset instructions

1.  Unplug power

2.  Hold HOME key and reconnect power

3.  Continue holding HOME key until unit starts Android System Recovery

4.  Press HOME key to select "wipe data/factory reset"

5.  Press POWER key to select

6.  Press HOME key until "YES - delete all user data" is selected

7.  Press POWER key to select

8.   After data wipe is complete, press HOME to "reboot system now"

If this does not resolve the issue, then please contact Elo Support at support@elotouch.com. Please have the device's serial number ready to give to Elo Support.