This article provides the steps to perform an MSR key change and encryption (key injection) on Elo PayPoint devices
MSR Key Change and Encryption can be accomplished using the built-in Peripheral Test Application. Make sure to have all required Magtek credentials* before proceeding with Key Injection – customer code, user ID, and password.
*Credentials are supplied by your payment processor - Elo does not have these credentials.
Steps
1. On the device, access the Control Panel by pressing the physical and buttons at the same time.
a. These buttons are located behind the monitor
2. When prompted, enter the default password “1elo” (no quotes)
3. In the “Apps” area, launch the “Peripheral Test App” application
4. In the lower left-hand corner of the screen, tap the "System Information" button (labeled as "i")
5. Tap the "MSR Injection" button. On the “Enter Magtek Credentials” screen, enter all required credentials information and click Enter
a. Customer Code
b. User ID
c. Password
6. On the “Magtek Configuration” screen, select the appropriate KSID and change the security level to “3”
NOTE: security level changes are permanent and cannot be undone.
a. When finished click “CHANGE”
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article