Where can I find P/N: E001002 MSR FAQ's?

This article provides FAQ's for Elo's E001002 MSR

Below are some frequently asked questions concerning Elo's MSR, P/N: E001002, Magnetic Stripe Reader.

Q: Are there any drivers needed for the MSR to work?

A: No, Elo's MSR's operate off USB HID and do not require any special drivers to function.

Q: Which tracks does the MSR read?

A: Out of the box, the MSR reads all three tracks; 1, 2, and 3. If you need to read only certain tracks, please refer to our Knowledge Article, Magtek MSR Configuration.

Q: What operating modes does the MSR support?
A: The MSR supports either HID Mode or Keyboard Emulation Mode

Q: How can I change the mode on the MSR?
A: Please see Knowledge Article, Switching between Operating Modes KBE or HID

Q: Do you have a programming utility I can use to configure the MSR?

A: Yes, please use Magtek's USB Swipe & Insert Reader Program: USBMSR Demo

Q: Where can I find the Magnetic Card Standards and card format supported on the MSR?

A: Please refer to Magtek's Magnetic Stripe Card Standards

Q: Can I remove the Start and Stop sentinels from a track?

A: Yes, please refer to our Knowledge Article, Magtek MSR Configuration.

Q: How can I map the MSR to change the language from my keyboard from English to other languages?

A: Please refer to our Knowledge Article, Magnetic Stripe Readers: Keyboard Mapping Instructions

Q: How can I reset the MSR back to factory default settings?

A: Please follow the steps provided in our Knowledge Article, Magtek MSR E001002 Reset to Defaults

Q: Is the MSR encrypted?

A: No, the MSR is not encrypted out of the box; however, it can be encrypted if needed.

Q: How can I get the MSR encrypted?

A: Please refer to our Knowlege Article, Enable (or activate) MSR Encryption

Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article

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This article provides FAQ's for Elo's E001002 MSR