This article provides instructions for creating the Recovery Flash Drive on the EloPOS Pack

All Windows 10 models come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system. 

The following procedures demonstrate how to use the utility to create a recovery flash drive.

1. Right-click the EloRestoreUtility icon on the Desktop and select “Run as administrator”.

2. Click “Start” button to begin the process. 



3. Once completed, you shall see a pop-up window to ask to insert a blank flash drive to any of available USB ports on your EloPOS Pack. 



4. After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS. 



5. Click “Create Restore Media” to proceed. This step will take 10-20 minutes depending on the configurations and flash drive performance.



6. Once the message shows "Creation Restore Media success...", please remove the flash drive and click "Exit" to exit the program. 



7. In case the system crashed and you have to use the recovery flash drive, reboot the EloPOS Pack and press F11 several times to enter DeviceBoot Menu. Then, choose “boot from flash drive”.

8. When the following User Interface (UI) is presented, click “Install Recovery Solution” button. 



9. Follow the on-screen instructions to complete the installation process and then exit the program.

• Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
• Note: The end user must adhere to Microsoft's Licensing Agreement.