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Welcome to Elo Support

Drivers, Product Info, Technical Answers and more.

How can I solve webapp certificate issues on my Elo i-Series 1.0 device?

This article explains how to solve webapp certificate issues Elo i-Series 1.0 devices

Some customers may receive errors pertaining to webapp certificates when using the legacy Elo i-Series 1.0 devices. 

Below is an example of the error:

image.png

The below custom url should help solve most webapp certificate issues on the legacy Elo i-Series 1.0 devices.

https://manage.eloview.com/systemUpdate/1.46.4/ic-athens-ota.zip 


Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article