This article explains how to disable auto idle mode on I-Series 3.0 GMS devices using an APK
Auto Idle mode for I-Series 3.0 GMS in Android Home is by default enabled and is a GMS certification requirement.
Some customers developed their own EMM using Google API management and by pushing and running below APK Auto Idle mode can be switched off remotely. In Elo View mode by default Auto Idle mode is already switched off.
APK is EloSupportDisableAutoIdle_1_0_3.apk
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article