This article explains the memory (RAM) accessibility for Elo I‑Series Slate models.

While the product specification page indicates that the memory is upgradeable, the Slate models are not field‑upgradeable by end users. Due to their design, disassembly requires a heated and pressurized jig, which is necessary to safely open the unit. Attempting to disassemble the Slate without this specialized tool will likely result in damage to the device and will void the manufacturer’s warranty.

If you require a Slate model with additional RAM, please contact your Elo Sales representative for assistance in configuring a model that meets your memory requirements.