This article explains why an “Out of Range” message may appear when connecting an Elo 1004LS monitor to an Elo 7-Inch POS Stand.
⚠️ Cause: The issue is caused by a resolution mismatch between the POS unit and the monitor.
According to the Elo Pay 7-inch Integrated Payment POS specifications , the system outputs a fixed 1920 × 1080 video signal.
The supported 10-inch companion monitor for this resolution is the Elo 1002L .
The Elo 1004LS does not support 1920 × 1080, which results in the “Out of Range” message.
1004LS Supported Resolutions
- Native Resolution: 1280 × 800
- Other Supported Resolutions:
- 1280 × 800 @ 60Hz (including RB)
- 1280 × 720 @ 60Hz
- 1024 × 768 @ 60Hz
- 800 × 600 @ 60Hz
- 800 × 500 @ 60Hz
- 640 × 480 @ 60Hz
💡 Resolution: To avoid the “Out of Range” error, use a monitor that supports 1920 × 1080, such as the Elo 1002L.
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