This article provides a table of contents which lists links to EloView 4 Support Articles.
About EloView 4
•Introducing EloView 4
•EloView 4 Master Services Subscription Agreement (MSSA)
APIs for EloView
•Dev-Zone APIs for EloView
Android Home Mode
•EloView Android Home Mode
•Enable EloView Mode from Android Home
Android Navigation Bar
•Android Navigation Bar in EloView Explained
•Android Navigation Bar Defined
•Enable Android Navigation Bar in EloView
•Customize Android Navigation Bar in EloView
•Troubleshooting Android Navigation Bar in EloView
Application Update Delivery Process
•Update/Add an Android App (APK)
•Updating the Webapp Viewer In EloView
Content Deployment
•Zero Touch Deployment
•How to Deploy Default Content
•How to Add Content to EloView
•Adding Content to the Content Library in EloView (Video)
•How to Add Content to an Elo Device in Your EloView 4 Account (Video)
•How to publish content to a Single Device
• Publishing Content System-Wide (All Devices) and Establishing a Default Application...Coming Soon
• Publishing Content to a Filtered List of Devices...Coming Soon
Content Deployment Status
•Checking Progress on Content Deployment in Activity Area
• Checking Content Deployment Status in the Devices Area...Coming Soon
• Checking Deployment Status in the Content Area...Coming Soon
Content Uploads (App Library)
•Uploading Content to EloView in the App Library
•How to Setup a Website or Web Application in EloView
•Adding Media Files in EloView (Zip, MP4, Etc..)
•How to Configure an Attract Loop in EloView
•How to Add a Content Bundle in EloView
•Download Content from App Library in EloView
Default Account Settings
•Access or Change Default Account Settings in EloView
Default Elo Applications
•Show or Hide Default Elo Applications in EloView
•Show or Hide Default GMS Applications in EloView
• Pre-Installed and Default Applications on Elo's Android Devices...Coming Soon
Device Control Panel
•How to Access the Device Control Panel on EloView Devices
•Device Control Panel Admin Password
•How to Find or Change the Device Control Panel Password in EloView
•Default Control Panel Password for Elo Android Devices
•Invalid Device Control Panel Password
•How to Perform an Enterprise Reset from the Device Control Panel
Device Deletion
•Deleting Devices From EloView Portal
•Removing an EloView Device that is Already Registered in Someone Else's Account
•Deleting a Group of Devices (Using a Saved Group)
Device Filtering
•EloView Filters
•Available Predefined Filters
•Using Device Filters in EloView
• Create Filtered Content in EloView...Coming Soon
• View All Devices/Groups/Filters In EloView...Coming Soon
• EloView: Scheduled Content Enhancement (Filters)...Coming Soon
Device Groups
•Create a Device Group
• Using Device Groups in EloView...Coming Soon
•Default App by Group & Device Grouping in EloView
• How to Create a Device Group (for Devices Deploying Survey App) in EloView...Coming Soon
•How to Upload/Deploy a Survey App to a Device Group in EloView
• How to Establish User Credentials for Survey Device Group in EloView...Coming Soon
Device Logs
•Remotely Accessing EloView Device Logs
•EloView Device Logs Defined
•How to Review Logs Downloaded from EloView
•How to Adjust Device Log Size from Within EloView
Device Port Locking and Peripherals
•EloView Device Port Locking Explained
•Reasons to use Device Port Locking in EloView
•Configure (Lock/Unlock) USB Ports on Device in EloView
•How to Export Peripheral Information CSV File in EloView
•Disable Device Microphone in EloView 4 Account
Device Registration
•How to Register a Device in an EloView 4 Account
•Add a Device to EloView 4 Account (Video)
Device Registration (EloView Web Portal)
•How to Add Additional Devices to EloView Subscription
•Multiple Device Registration (Using a Device List)
Device Report
•Generating and Downloading Device Reports in EloView
•EloView Connected Devices Report
•Contents of Device Reports
Device Screenshot
•How to View the Device Screenshot in EloView
Device Settings Managed by EloView
•Device Settings that can be Managed via EloView
Device Software Updates
•Update Device EloView Firmware Version
•Scheduling an OTA Update in EloView 4
•Apply a Specific EloView OTA Version to a Device
•Updating EloView Firmware Offline Using a MicroSD Card
EloView Account Setup
•EloView Account Setup
•Setup an EloView Sub Account
•EloView Account Level Multi-Factor Authentication (MFA) Enabling/Disabling
EloView Dashboard
•EloView Dashboard
EloView Security Permissions
• Security Permissions that are Manageable in EloView...Coming Soon
• EloView Permission Definitions Document...Coming Soon
• Permissions Required for EloView Content Pinning Feature...Coming Soon
EloView Sub Accounts
•EloView Sub-Account Usage
•Setup an EloView Sub Account
Enterprise Reset / Factory Reset
•Perform Enterprise Reset in EloView
•How to Perform an Enterprise Reset from the Device Control Panel
•EloView Reset Exception Feature
•Reset Devices to Factory settings (On Device)
•Manual Factory Data Reset (On Device)
Filter Profiles
•Using Filter Profiles in EloView
•How to Create a Filter Profile in EloView
Interactive Overlay
•The Interactive Overlay in EloView
•Interactive Overlay Button in EloView
•Enabling the Interactive Overlay in EloView
•Enabling Both the Android Navigation Bar and Interactive Overlay in EloView
Migration from EV3 to EV4
•EV4 Migration Training Resources
•EV4 Migration Content Dependency
•Assisted Migration Planning
•Pre-Migration Admin Review
•Migration Minimum Required OTAs
•Temporary Device Enrollment Process
•SAML Migration Requirements
•Sub Account Migration Information
•Configuring TeamViewer After EloView 4 Migration
•EloView Network Requirements
Reboot Timer
•EloView - Reboot Timer/Watchdog Timer Explained
•How to Configure a Reboot Timer in EloView
Remote Device Access Using TeamViewer (Manual)
•How to Remotely Access & Manage EloView Devices Using TeamViewer (manual)
Remote Network Configuration and Setup
•EloView - Downloading Network Configuration Template
•EloView - Importing Network Configuration Settings
Scheduled Content
•Creating a Content Deployment Schedule
•Scheduling Content to be Deployed at a Certain Time or Day
•Edit Content Schedule in EloView
•Finding the Content Deployment Schedule
•Displaying the Content Schedule for a Device
• Scheduled Content Enhancement (Filters)...Coming Soon
• Scheduled Content to Run Constantly...Coming Soon
• Delayed Content Deployment...Coming Soon
Sideloading Apps
•Preparing USB Thumb Drive to Sideload APK
•Enabling AutoPlay Settings
•Installed Local App Grayed Out
•Manually Installing Android App (APK)
Security Roles
•Available User Roles in EloView
•SAML Configuration in EloView
•SAML Protocol (Microsoft)
• How to use Single Sign-On or SAML in EloView...Coming Soon
• Adding SAML Users with Specific Roles in EloView...Coming Soon
• Assigning a Specific EloView Role to SAML User Base...Coming Soon
Search
•How to Use the Search Bar in EloView 4 (Video)
Tags
•How to Add Tag Content to EloView 4
•Creating and Applying Tags in EloView 4 (Video)
User Activity Monitoring
•Monitor User Activity in EloView
•Actions Reported In EloView Activity Logs
User Setup
•Inviting a User to an EloView Account
•How to Delete a User Account
•Adding a New User in an EloView 4 Account (Video)
Whitelisting Content
•Whitelist/Whitelisting in EloView
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article