This article provides step-by-step instructions for safely accessing the SSD and RAM on 15-Inch Elo I-Series 3 with Intel systems

Accessing the SSD and RAM on an Elo I-Series 3 with Intel may be necessary for upgrading storage capacity, improving system performance, or replacing faulty components. Expanding the RAM can enhance multitasking capabilities, while upgrading the SSD can increase data storage and improve overall speed. This procedure may also be required for troubleshooting hardware issues or performing maintenance. However, it should only be attempted by qualified personnel, as improper handling may void the warranty or damage the device.

Note: Following this procedure improperly may void the IP rating or damage the unit. Handle with care.
⚠️ Important: Damage sustained during this process is not covered under Elo's warranty and may void the manufacturer's warranty.

Required Tools and Equipment

• Phillips-head screwdriver (#1 or #2)

• Anti-static wrist strap (recommended)

• Protective surface or anti-static mat

Safety Precautions

• Power off the device and disconnect it from all power sources before beginning.

• Wear an anti-static wrist strap to prevent electrostatic discharge (ESD) damage.

• Handle internal components with care to avoid damage.

Procedure

1. Prepare the Device

• Place the I-Series 3 face down on a clean, soft, and protective surface to prevent scratches or damage.

• If the device has a stand, remove it by detaching the screws and lift from the unit.

2. Remove External Covers

• Detach the four (4) side peripheral port covers by gently pulling them outward.

• Remove the two (2) cable covers by carefully lifting them away from the device.

3. Remove the Back Cover Screws

• Use a Phillips-head screwdriver to remove all twelve (12) screws from the back cover.

• Locate and remove the two (2) additional screws at the bottom of the unit.

4. Detach the Back Cover

• Carefully lift the back cover starting from the bottom edge and gradually move upward.

• When the cover reaches approximately a 45-degree angle, gently release the hook securing the front edge.

• Continue lifting the cover until it is vertical.

• Disconnect the cable connecting the back cover to the motherboard by carefully unplugging it.

• Fully remove the back cover and set it aside.

Post-Procedure

• The SSD and RAM are now accessible for replacement or upgrade.

  • The SSD on the I-Series 3.0 with Intel systems use M.2 PCIe (NVMe) form factor

• • The RAM on I-Series 3.0 with Intel systems use 5600MHz DDR5 SO-DIMM form factor.

• When reassembling, ensure all cables are reconnected properly, and screws are securely fastened.

• Verify the IP rating seal is intact to maintain protection against dust and moisture.

Notes and Warnings

• IP Rating Caution: Improper reassembly may compromise the IP rating. Ensure the back cover is properly aligned and securely attached.

• Damage Risk: Avoid excessive force when removing covers and disconnecting cables to prevent damage to the connectors or motherboard. 
  ⚠️ Important: Damage sustained during this process is not covered under Elo's warranty and may void the manufacturer's warranty.