RAM Memory Upgrade Specifications & Guidelines for ECMG2 and ECMG3 Computer Modules
Audience: Public / Elo Customers, Field Service Technicians & Integrators
Article Type: Hardware Specifications & Memory Upgrade Guide
The Elo ECMG2 and ECMG3 Interactive Digital Signage (IDS) computer modules are field-upgradeable computing engines. This article details the maximum supported memory capacities, memory generation types, form factors, and field servicing guidelines.
Memory Specifications Comparison
| Module Model | Memory Technology / Speed | Slot Configuration | Maximum Total RAM |
|---|---|---|---|
| Elo ECMG2 | DDR3L-1333 MHz (1.35V low-voltage SO-DIMM) | 2 × SO-DIMM Slots (Up to 8 GB per slot) | 16 GB |
| Elo ECMG3 | DDR4-2400 MHz (SO-DIMM) | 2 × SO-DIMM Slots (Up to 16 GB per slot) | 32 GB |
Field Upgrade & Servicing Notes
- Identical Disassembly / Assembly: Although internal motherboard architectures differ between generations, the mechanical procedure for removing the access panel and seating SO-DIMM modules is identical on both the ECMG2 and ECMG3. Refer to the attached RAM replacement guide for step-by-step disassembly instructions.
- Matching Pairs Recommended: For optimal dual-channel memory bandwidth, install matched pairs of identical capacity, speed, and timing modules.
✔ Warranty & Service Policy: The ECMG2 and ECMG3 computer modules are designed to be field-serviceable. Upgrading system RAM will not void the manufacturer warranty, provided standard ESD safeguards are used and no physical damage occurs to the hardware during installation.
Please report any broken links by emailing elo.support@zebra.com and include a link to the knowledge article