This article outlines how to receive an RMA status from Elo Touch Solutions

Please follow steps outlined in the following Knowledge Article: How do I check the status of my RMA?

Additionally, you can contact the RMA dept. directly to inquire of the status. You will need to provide the RMA number or the product's serial number to receive an update.

For North/South/Central America & Canada Customers:

• Email: rma.services@elotouch.com
• Phone (Toll Free): 800-557-1458 options 3, 4, 1
• Phone (Direct): 408-597-8000

For EMEA Customers:

• Email: emea.rma@elotouch.com
• Phone: + 32(0)16 930 136