Who do I contact for questions about Returns (RMA) and Repairs?

For all questions related to Returns (RMA) or Repairs, please contact the Elo RMA Department directly using the information below.

North, South, and Central America & Canada

• Online Form:
  https://rma.elotouch.com/contactus
• Email:
  rma.services@elotouch.com
• Phone (Toll-Free):
  800-557-1458 (Options 3 → 4 → 1)
• Phone (Direct):
  408-597-8000

Europe, Middle East, and Africa (EMEA)

• Online Form:
  https://rma.elotouch.com/contactus
• Email:
  emea.rma@elotouch.com
• Phone:
  +32 (0)16 930 136

When to Contact the RMA Department

Please contact the RMA team directly for:

• RMA requests and approvals
• Repair status updates
• Shipping and return instructions
• Warranty evaluation and processing

Summary

For the fastest resolution, always contact the Elo RMA Department directly for any return or repair-related inquiries.