This articles explains what to do if Elo Touchmonitors are not working CE system
Certain Elo Touchmonitors have had a controller update, and are not supported with the current CE drivers. Elo is adding the updated controller information to the CE drivers, and they will be available for download soon. If you need support prior to the driver release, please contact support@elotouch.com.
Current list of monitors with updated PCap Controllers:
| Part Number | Part description |
| E493591 | ET2794L-2UWD-0-MT-ZB-NPB-G |
| E493782 | ET2494L-2UWD-0-MT-ZB-NPB-G |
| E506980 | ET2495L-2UWD-0-MT-ZB-NPB-G |
| E507166 | ET2796L-2UWD-0-MT-ZB-NPB-G |
| E959275 | ET2202L-2UWA-0-W-MT-CC-NL-NS-RHKK |
| E864844 | ET2202L-2UWA-0-MT-W-BL-NL-NS-CCTL-RLZJ |
| E351806 | ET2402-2UWA-0-BL-G |
| E351997 | ET2702-2UWA-0-BL-G |
| E126288 | ET2402-2UWA-0-BL-NS-G |
| E126483 | ET2702-2UWA-0-BL-NS-G |
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article