What to do if Elo Touchmonitors are not working with a CE system
Certain Elo — Now part of Zebra Technologies — Touchmonitors have received a controller update and are currently not supported with the existing CE drivers. Elo is adding the updated controller information to the CE drivers, which will be available for download soon. If you require technical support prior to the official driver release, please contact elo.support@zebra.com.
Current list of monitors with updated PCAP Controllers:
| Part Number | Part Description |
|---|---|
| E493591 | ET2794L-2UWD-0-MT-ZB-NPB-G |
| E493782 | ET2494L-2UWD-0-MT-ZB-NPB-G |
| E506980 | ET2495L-2UWD-0-MT-ZB-NPB-G |
| E507166 | ET2796L-2UWD-0-MT-ZB-NPB-G |
| E959275 | ET2202L-2UWA-0-W-MT-CC-NL-NS-RHKK |
| E864844 | ET2202L-2UWA-0-MT-W-BL-NL-NS-CCTL-RLZJ |
| E351806 | ET2402-2UWA-0-BL-G |
| E351997 | ET2702-2UWA-0-BL-G |
| E126288 | ET2402-2UWA-0-BL-NS-G |
| E126483 | ET2702-2UWA-0-BL-NS-G |
Please report any broken links by emailing elo.support@zebra.com and include a link to the knowledge article