This article provides instructions for updating the EC Firmware for the EloPOS and WLIDS units
A .pdf version of this bulletin is also attached to this Knowledge Article.
Applicable Elo Devices
• EloPOS: E3/E5/S3/S5/H3/H5
• WLIDS: i3/i5
Tools & Hardware Needed
• EloPOS E3/E5/S3/S5/H3/H5 and WLIDS i3/i5
• USB cable - Depending on unit model number:
o EloPOS: Power supply E511572 AIO POWER BRICK , 24V 180W , DELTA.
• Keyboard (optional)
• USB Thumb Drive 2MB or greater
Software Needed
• E3E5_EC_E205.20A_0.27 (EC files) attached to this KB or Download HERE
Steps for Preparing USB Flash Drive
1. Prepare a USB flash drive (Formatted to FAT32). The minimum required size of the flash drive is 2MB.
ii. Right-click on your USB drive and click-on Format option.
iii. From the window, select FAT32 from the drop-down bar under File system.
iv. Click-on Start and OK to begin the formatting process.
v. Once the formatting is completed click-on OK.
2. Copy the files and folder from “E3E5_EC_E205.20A_0.27” folder onto root of USB drive, as follows.
Steps for Updating WLIDS Units
1. Remove Cable cover to access the USB power
2. Plug in USB C power adapter and USB thumb drive as shown.
3. Power on unit.
4. During boot up press Del key on keyboard or press SETUP icon to enter BIOS.
5. Under the Main tab, check current EC Version. In example below EC Version is: v0.21 (your device’s EC version may be different). If your device’s EC Version is already v0.27, there is no need to do this update. Otherwise, proceed to step 6.
6. Under Save and Exit tab, scroll down to the Boot Override section, and double-click UEFI.
7. The unit will automatically launch into the update screen. You will see a series of messages. Do not interrupt or remove power during update.
8. When completed, the system will reboot to Elo splash screen.
o If the operator misses the BIOS boot, restart without the USB drive connected and press Del on the keyboard or press Setup icon to enter Setup.
o Under Main tab verify EC version is 2020.05.20 v0.27 If not, repeat steps 4-6.
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Steps for Updating EloPOS Units
1. Install USB Flash Drive as shown
2. Plug in DC Power Adapter as shown
3. Power on unit.
4. During boot up press Del key on keyboard or press SETUP icon to enter BIOS.
5. Under the Main tab, check current EC Version. In example below EC Version is: v0.21 (your device’s EC version may be different). If your device’s EC Version is already v0.27, there is no need to do this update. Otherwise, proceed to step 6.
6. Under Save and Exit tab, scroll down to the Boot Override section, and double-click UEFI.
7. The unit will automatically launch into the update screen. You will see a series of messages. Do not interrupt or remove power during update.
8. When completed, the system will reboot to Elo splash screen.
o If the operator misses the BIOS boot, restart without the USB drive connected and press Del on the keyboard or press Setup icon to enter Setup.
o Under Main tab verify EC version is 2020.05.20 v0.27 If not, repeat steps 4-6.
KB#000003043
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