This article is in regards to the battery life depletion on M60 devices running Android 12 MR-7 thru MR-14

Technical Bulletin: September 20, 2024

Battery Life Depletion on M60 Devices Running Android 12 MR-7 thru MR-14

Issue: Users of the Elo M60 device operating on Android 12, versions MR-7 through MR-14, may experience accelerated battery depletion during normal usage. This is due to a software issue that has been identified.

Impact:

• Affected Versions: Android 12 (MR-7 through MR-14)
• Unaffected Versions: Android 10, Android 12 (MR-1 through MR-6)

Resolution: Elo has identified the issue and is working on a fix. The solution will be incorporated in the upcoming MR-15 software release, which is tentatively scheduled for mid-October 2024.

Next Steps:

• Users affected by this issue are advised to look for the MR-15 update in mid-October 2024.
• In the meantime, users can mitigate battery drain by minimizing background processes and limiting resource-heavy activities until the fix is released.

Further Assistance: For additional help or inquiries, please contact Elo support.



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