This article explains the process for obtaining a Certificate or Letter of Volatility for Elo products.
Customers requesting a Certificate of Volatility (COV) or Letter of Volatility (LOV) for an Elo product should submit a Support ticket and include the Elo part number. These documents are prepared on request and may take up to two weeks to deliver: Elo Technical Support.
If you have a preferred letter template, please provide it to Support when submitting your COV letter request.
COV — Certificate of Volatility
LOV — Letter of Volatility
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article