This article provides detailed information about Elo's Professional Services offerings

EloCare Professional Services

Overview

EloCare Professional Services offer comprehensive support throughout the entire product lifecycle, from initial planning to decommissioning. Elo's experienced project managers and field service teams collaborate with your organization to ensure seamless deployment, maintenance, and eventual replacement of Elo hardware.

Service Offerings

1. Product Selection

Elo experts assist in identifying the most suitable products based on your business requirements and environmental conditions.

2. Configuration & Staging

Elo manages the configuration and staging of devices, preparing them for deployment according to your specifications.

3. Deployment & Provisioning

Elo coordinates with your team to install devices on-site, adhering to your preferred schedule and ensuring proper setup.

4. Maintenance & Updates

Elo provides on-site support for device maintenance, including updates and repairs, to minimize downtime and maintain operational efficiency.

5. Decommissioning & Recycling

When devices reach end-of-life, Elo assists with their removal and recycling, facilitating a smooth transition to new hardware.

Purchasing Professional Services

EloCare Professional Services are customizable to fit your business needs and can be purchased through your Elo Sales Representative. Contact us HERE