Windows NT Driver (v3.1c) System Pre-Checks and Known Issues
This article provides an index of known configuration issues and system pre-checks to review before deploying the legacy Windows NT v3.1c touch driver from Elo — Now part of Zebra Technologies.
Important Support Notice: Windows NT is an obsolete operating system and is no longer supported by Microsoft or Elo Touch Solutions. This information is provided solely for legacy maintenance and historical reference.
Windows NT v3.1c Driver Pre-Checks
Please select the scenario below that best matches your current setup or error indication for specific troubleshooting steps:
- Problems with video splitter (replicated video) setups
- Problems with multiple monitor (distributed video) setups
- Problems with user calibration permissions
- Incorrect COM port is indicated in Elo Control Panel
- Says old driver must be removed, even if it has been removed
- None of the indications listed above — proceed with standard setup
Please report any broken links by emailing support@elotouch.com and include a link to the knowledge article