This article explains what to do if a user experiences issues with Internet Explorer and needs to reset it

If you are having problems with Microsoft's Internet Explorer application, try the below steps to reset IE.

1. Close all Internet Explorer and Windows Explorer windows.

2. Press the Windows key + R.

3. At the command prompt that comes up, type inetcpl.cpl and then hit Enter.



4. When Internet Options opens, select the Advanced tab.

5. Look for Reset Internet Explorer Settings.



6. Choose Reset.

7. When Internet Explorer finishes restoring the default settings, select Close.